Ride with Confidence

With VeloSureTM, if your bike frame breaks unexpectedly, we’ll replace it right away


  

   Frequently Asked Questions

After buying VeloSure service, the date is calculated since you then receive your product.

You need to send several photos including the accident site, product damage condition to our official email address within 3 days. After we confirm that they meet the requirement, we will contact you then send you a brand new product instantly.

Promising equivalent or even better performance, we offer you multiple product choices at the same price level. Paint is free!

You just need to pay shipping (About $80~$120). We won't ask you for any other fees including paints, package and so on.

5-year worry-free ride
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